Three (3) Days Training with International Certifications, Available for the Groups and for the companies
also with the discounted rates on English and Arabic Language.

Module One: Getting Started

Workshop Objectives
Pre-Assignment Review

Module Two: Understanding Training and Facilitation

• What is Training?
• What is Facilitation?
• Identifying Appropriate Situations

Module Three: Gathering Materials

• Identifying Participants’ Needs
• Reviewing the Materials
• Identifying and Resolving Gaps

Module Four: Creating a Lesson Plan

• Planning for the Basics
• Adding Slack Time
• Creating a Plan B

Module Five: Choosing Activities

• Types of Activities
• Preparing for Emergencies
• What to Do When Activities Go Wrong

Module Six: Preparing for the Workshop

• Creating a Materials List
• Gathering Participant Information
• Setting Up the Physical Location

Module Seven: Getting Off on the Right Foot

• Greeting Participants
• Being Prepared
• Using Icebreakers and Energizers

Module Eight: Delivery Tips and Tricks

• Using Visual Aids
• Creating Supporting Materials
• Break!

Module Nine: Keeping it Interactive

• Encouraging Discussion
• Using Group Work
• The Power of Sticky Notes

Module Ten: Dealing with Difficult Participants

• The Ground Rules
• Challenges and Solutions
• Handling Interruptions

Module Eleven: Tackling Tough Topics

• Tough Stuff to Watch Out For
• Adjusting Your Material for a Sensitive Issue